Stand still.
Look up.

Maximum 6 guests per tour, always. One van, one guide, room for everyone at every stop. We never merge groups or add seats.

You get another night free. If you take part in the full hunt and don't see the aurora with your own eyes, message us within 48 hours and we'll move you to the next available aurora hunt this season at no cost. Camera images don't count, only what you can see. We're also honest before you book: if the forecast for your night looks poor, we'll tell you and help you move to a better night. On the hunt we stay out while there's a realistic chance.

We pick you up in central Rovaniemi — hotel or a nearby meeting point agreed after booking. Drop-off is back in the centre at the end of the tour.

More than you think. Thermal base layer, wool mid-layer, windproof outer layer, warm boots, hat and gloves. In deep winter we're outside at -15 to -25 °C for stretches. We carry hot drinks and can advise on rentals if you're travelling light.

English, Portuguese and Spanish — guided natively in all three, not translated. Tours run in English by default; if everyone in the group shares Portuguese or Spanish, the tour runs in that language.

No. Your guide is a professional photographer and shoots portraits of you on the tour, delivered within 72 hours. If you bring your own camera or want to try with your phone, you'll get hands-on help with settings.

Depends on the tour. Ranua and the frozen waterfalls run in daylight and suit most children. Aurora hunts run late (typically 21:00–01:00) and involve waiting outside in the cold — children who can handle that are welcome. Ask us about private tours if you'd like a schedule adapted to your family.

Free cancellation up to 24 hours before the tour. If we cancel due to hopeless conditions, you get a full refund or a free move to another day.

Yes — see Bespoke Lapland Days. Tell us what you'd like to see and we'll build a route and a price around it, often combining wildlife, aurora, and ice in one day.