Every guest welcome.
Straight about what it involves.

Tell us first

The most useful thing you can do is tell us what you need before booking. Write to scandixplore@gmail.com or message us on WhatsApp. We answer within 24 hours. You don't have to explain a diagnosis or give a reason. Tell us what would make the evening workable and we'll say plainly whether we can do it.

Every tour runs with a maximum of six guests, one guide and one vehicle. That is the main reason we can adapt: there is no crowd to keep pace with, and the plan for the evening can change around the people in it.

What a tour involves

• Cold. Winter evenings in Lapland are often well below freezing. Warm clothing matters more than fitness, and our Before You Go guide explains what to wear.
• Time outdoors. An aurora hunt averages about four hours. Much of it is spent in the vehicle while we drive towards clear sky, with stops to watch and photograph.
• Ground. Stops are usually on snow or packed ice, in the dark, and surfaces can be uneven or slippery. Distances from the vehicle to the viewing spot are normally short, but they change with the conditions that night.
• Unpredictability. We choose the route on the day from cloud and aurora forecasts, so we can't give a fixed itinerary in advance. We can tell you what is likely and agree with you what you are comfortable with.

What we can do

Reduced mobility

We can choose stops close to the vehicle, give you time to get in and out, and keep the pace to the slowest person in the group. We will describe the terrain at each stop before anyone leaves the vehicle. The vehicle is a standard passenger car and is not adapted for wheelchair users. If you can transfer into a seat and walk a few steps, tell us your situation and what mobility equipment you travel with, and we will say honestly whether it works. The frozen waterfall tour involves a walk on snow to the formations, and the Helsinki food walking tour is not suitable for reduced mobility. Ask us about the terrain before choosing a date.

Blind and low-vision guests

The aurora is visual, and we won't pretend otherwise, but a night in the Arctic is more than the sky. Your guide will describe what is happening as it happens: the colour, the movement, the shape of the display, the landscape around you, and the sounds and cold of the place. Before each stop we describe the ground and where things are, and we offer an arm for walking if you want one. If you travel with a guide dog or other assistance dog, tell us when you book so we can plan the space in the vehicle.

Deaf and hard-of-hearing guests

Booking confirmations, safety information and the full tour briefing are written and sent in advance, so nothing important depends on hearing it in the vehicle. During the tour we can communicate in writing, and the guide will face you when speaking. Tours are guided in English, Portuguese and Spanish.

Autistic guests and sensory needs

Small groups mean no crowds and little noise. Before the tour we can send a step-by-step description of the evening in order: pickup, driving time, stops, how long each lasts and when you are back. You can stay in the vehicle at any stop, ask for a break, or ask us to turn off lights or the radio. We keep torches and lights low at stops anyway, to protect the dark sky. Nobody is expected to chat, pose for photographs or join in with the group. If a particular sound, light, smell or routine matters to you, tell us and we will plan around it.

Fatigue, chronic conditions and other needs

If you tire easily, need regular medication, rest or food, or have a condition that cold affects, tell us. We can plan breaks, keep the vehicle warm between stops, and shorten or end the tour early if you need to. Hot drinks are included on aurora hunts. Tell us about any dietary needs when you book.

What we can't promise

We can't guarantee the aurora, a particular route, or a particular walking distance, because all of them depend on the weather that night. We don't have adapted vehicles or special equipment. We would rather say that now than have you find out in Rovaniemi. If a tour is not right for you, we will tell you, and where we can we will suggest a different tour or date. Our standard cancellation terms are on the terms page, and we are happy to talk through your case.

This website

We try to keep this site readable with a screen reader and a keyboard, but we have not had it formally audited. This page has options at the top for larger text and high contrast. If something on the site doesn't work for you, tell us and we will fix it or give you the information another way.

Help us get it right

We are still learning. If you have a need we haven't covered here, or you think something on this page falls short, write to scandixplore@gmail.com. We read and answer everything, and we update this page as we learn.

ScandiXplore (Romualdo Valokuvaus) · Ratakatu 10, Rovaniemi, Finland
Approved by Jorge Manuel Silva Romualdo, founder · October 2026 · Next review: before the 2027 aurora season