Legal

Privacy Policy

1. Who We Are

ScandiXplore, Ratakatu 10, Rovaniemi, Finland. Contact: scandixplore@gmail.com.

2. What We Collect

When you book a tour or contact us, we may collect: your name, email address, phone number, and any message or enquiry details you provide. We also use website analytics and advertising tools (Google Analytics 4, Meta Pixel) which may collect browsing behaviour via cookies, only after you provide consent through our cookie banner.

3. Why We Collect It

• To process and manage your booking
• To respond to enquiries
• To send pre-tour conditions briefings
• To understand website performance and improve our marketing, where you've consented to analytics/marketing cookies

4. How We Store It

Booking data is processed through Bókun, our booking management platform. Website form submissions are processed through Web3Forms. We do not sell your personal data to third parties.

5. Your Rights

Under GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at scandixplore@gmail.com.

6. Cookies

Our website uses a cookie consent banner (provided by Silktide) to ask for your consent before analytics (Google Analytics 4) or marketing (Meta Pixel) cookies are set. You can change your choice at any time using the cookie icon in the bottom-left corner of any page. Our booking widget, provided by Bókun, may also record limited technical and statistical data to keep the booking system running.

7. Data Retention

We retain booking and enquiry data only as long as necessary to fulfil the purposes above and to comply with legal obligations (e.g., accounting records).

8. Contact

Questions about this policy: scandixplore@gmail.com.